Get special discounts on medical services with your

Priority Card

Your well-being comes with benefits

In Colombia, the cost of healthcare services could represent a significant expense. With our Priority Card, you will be able to get exclusive benefits and discounts on multiple medical services provided by our Hospital.

Your Priority Card is completely free of charge. Request it for free and start enjoying its benefits.

More benefits for your health. Get discounts on multiple services according to the category of your Priority Card.

Save money while taking good care of your health. Get discounts on supplies and medication from our drugstore.

Your experience evolves with you

Check your Priority Card category, discounts, additional costs and terms & conditions.

How to get it?

Get your Priority Card by taking only 3 steps!

Visit us

Go to the Information Desk located on the first floor of ‘Torre B’ near the main entrance. Service hours: Monday through Friday, from 6:30 a.m. to 6:00 p.m.

Sign up

To streamline the process, fill out the registration form in advance wherever you are, or fill it out when you arrive at the Hospital.

Activate your benefits

Get your physical card at our Information Desk and start enjoying the benefits of your Priority Card, moving up the categories to get even more benefits.

Priority card terms and conditions

The Classic Priority Card is the entry level for self-pay patients who acquire the Priority Card.

  • The Classic priority Card gives members access to 15% discount on outpatient clinical laboratory services, diagnostic aids, outpatient radiology tests and outpatient cancerology procedures.
  • 5% discount on drugstore supplies and medication.

    * External consultation and surgical interventions are NOT included in the Classic Priority category, nor are any other services not explicitly included in this category. 

The Plus Priority Card will be offered to patients whose accumulated billing amounts to or exceeds two (2) current legal minimum monthly salaries.

  • This category enables Priority Card holders to get 18% discount on all services provided by the Hospital, *except ambulance services and tests or procedures that must be carried out at other institutions or by third parties.
  • 5% discount on drugstore supplies and medication.

The Prime Priority Card will be offered to patients whose accumulated billing amounts to or exceeds four (4) current legal minimum monthly salaries.

  • This category gives Priority Card holders access to 20% discount on all services provided by the Hospital, *except ambulance services and tests or procedures that must be carried out at other institutions or third parties.
  • 5% discount on drugstore supplies and medication.

Priority Card holders will be able to get an additional 3% discount on the first self-pay consultation or procedure scheduled for the following year, provided that the corresponding annual billing goals established by the Hospital are met according to the respective Priority category. To get this benefit, a patient’s annual billing must amount to at least 0.5 current legal minimum monthly salaries for the Classic Priority category (ES), which will grant access to the discount on outpatient clinical laboratory services, diagnostic aids, outpatient radiology tests and outpatient cancerology procedures; and to 1 current legal minimum monthly salary for both the Plus and Prime Priority categories, which will grant access to the discount on all the services provided by the Hospital.

The additional 3% discount may be combined with the corresponding discount of the specific Priority Card category, but may not be combined with other benefits or promotions.

* May not be combined with the discount on supplies and medication from the drugstore. 

* Not applicable to tests or procedures that must be carried out at other institutions or by third parties.

* Not applicable to external ambulance services.

GENERAL CONDITIONS APPLICABLE TO ALL PRIORITY CATEGORIES

The discounts are only applicable to specific full-fare services.

  • The discounts may not be combined with other active benefits, promotions or institutional arrangements.
  • Not applicable to patients classified within socioeconomic categories.
  • Not applicable to tests or procedures that must be carried out at other institutions or by third parties.
  • Not applicable to external ambulance services.
  • The Priority Card is for personal use only. If a family member, friend or acquaintance would like to have access to the benefits, they must request their own Priority Card at the ‘Torre B’ Information Desk (free of charge).
  • In the case of the Plus Priority Card, the additional benefit will be applied when the patient’s annual billing amounts to or exceeds two (2) current legal minimum monthly salaries.
  • In the case of the Prime Priority Card, the additional benefit will be applied when the patient’s annual billing amounts to or exceeds four (4) current legal minimum monthly salaries.
  • The benefits will be applicable as long as the Priority Card is valid. The validity term will be established by HPTU and duly informed through the Hospital’s official channels.
  • Should a patient lose their Priority Card, or if it is damaged or deteriorated, the Card Holder may request a replacement, which will cost sixteen thousand pesos (COP 16,000) fully payable by the Priority Card holder. 
  • Not applicable to Executive Check-Up services.
  • Not applicable to medical fees.

PERSONAL DATA PROCESSING AUTHORIZATION

By accessing the benefits of the Priority Card offered by the Hospital, the card holder and personal data owner unequivocally authorizes, in an anticipated, explicit and informed manner, Hospital Pablo Tobón Uribe, as the party responsible for processing the data, to process their personal data, including sensitive information (understood as the information that could affect the data owner’s privacy or whose wrongful use could cause discrimination or danger), according to the provisions of the data processing policy, which can be reviewed at www.hptu.org.co/privacy-policy.html, with the objective of providing healthcare services, applying discounts, serving patients/users/customers (managing commendations, suggestions, requests, complaints and claims), offering products and services, among other activities related to the Hospital’s institutional purpose. 

In all cases, the Priority Card holder shall have the right to know, update and correct their personal data; to request proof of the granted authorization; to be informed about the use given to their personal data; to submit complaints to the Industry and Commerce Superintendency; to rescind the authorization and/or request the elimination of their data; and to have free access to their personal data. All these rights may be enforced by sending an e-mail to hptu@hptu.org.co or by submitting a written communication to Calle 78B # 69 - 240 in Medellín