Emergency and Hospitalization Care

• We provide emergency and urgent care for adult patients according to triage classification.
• We identify and address the needs of the patient and their family from the moment they enter the emergency service.
• We continuously monitor the patient's health to define or adjust their treatment plan.
• We promote joint participation with specialists in the emergency and hospitalization care process, ensuring high-quality, technical, and scientific activities in promotion, prevention, diagnosis, treatment, and/or rehabilitation.
• We monitor the patient's progress through control activities (consultations or rounds) to evaluate their condition and adjust their treatment plan accordingly.
• We prepare the patient and their family for care after hospital discharge, anticipating education and home care needs to ensure continuity in the recovery process.

Institutional Consultations and Diagnostic Support

• We provide institutional consultations for patients with acute or chronic illnesses for diagnosis, treatment, and rehabilitation according to their condition.
• We offer consultations for follow-up care after emergency and hospitalization services.
• We refer patients to the appropriate specialty based on the condition evaluated during the consultation.
• We manage the sedation process with high-quality standards in diagnostic services, radiology, and interventional procedures, according to established parameters for non-anesthesiologist physicians outside the operating room.

Other Services

We have general practitioners supporting various areas such as institutional consultations, orphan diseases, oncology, blood bank, and occupational health. These professionals support and accompany various hospital and outpatient processes, both assistive and administrative.

As it is a service we provide comprehensively and across the board, we have General Medicine specialists ready to assist you in our services of:

• Emergency Care
• Hospitalization
• Outpatient Consultation
• Diagnostic Aids
• Orphan Diseases
• Oncology
• Blood Bank
• Occupational Health

You should consult with a general practitioner in a variety of situations related to your health and well-being. The general practitioner, also known as a primary care physician or family doctor, is the healthcare professional who provides initial medical care, manages common health problems, and coordinates specialized care when necessary.

Our comprehensive approach to health aims to ensure the physical, mental, and emotional well-being of each patient, providing holistic and personalized care during their stay through the following support services:

Diagnostic Aids

We conduct complementary studies to the patient's clinical evaluation to confirm a diagnosis and carry out therapeutic actions.

Blood Bank

We collect and transfuse blood components for the treatment of patients with complex diseases.

Clinical Psychology

We offer psychological support to to patients and their families who are hospitalized or require specialized outpatient consultation for their condition.

Clinical Nutrition

We provide the best nutritional care to patients, with an emphasis on high complexity, in a comprehensive, timely, friendly, and safe manner; in coordination with the interdisciplinary health team.

We offer 24/7 service, 365 days a year in our Emergency and Adult Hospitalization services. For our institutional consultation, diagnostic aids, and other services, we have schedules according to appointment availability.

Contact our Call Center at (604) 360 4788 for appointment requests.

For more information or general inquiries, reach us at (604) 445 90 00.