Preguntas frecuentes
En nuestras preguntas frecuentes podrás acceder a más contenido de tu interés. En este espacio encontrarás información general sobre nuestro Hospital, el agendamiento de citas, la entrega de historia clínica, entre otros.
Information of Interest
How to get to Hospital Pablo Tobón Uribe?
Our main office is located at Calle 78B # 69-240, in the Robledo - Córdoba neighborhood, Medellín Antioquia.
Here you can find a complete guide on how to get from different strategic points of the city to Hospital Pablo Tobón Uribe, according to the transportation option of your choice.
Public transport
Here is a list of routes that you can consult for your arrival at the Hospital or your return home:
- Route 260: López de Mesa
You can take this route at the following reference points:
- Tomás Carrasquilla Library / La Quintana - Carrera 80 #82-60, Barrio Robledo.
- Punto Cero Bridge
- Universidad de Antioquia - Calle 67 (Barranquilla)
- Plaza Minorista- Calle 55 #57-80, Avenida Ferrocarril, La Candelaria Neighborhood
- Plaza Botero o Museo de Antioquia - La Candelaria Neighborhood
- Prado Station - Medellín Metro
- Route 267: Bello Horizonte
You can take this route at the following reference points:
- Unidad Deportiva Atanasio Girardot - Laureles Neighborhood - Stadium
- Estación Cisneros - Metro de Medellín
- Parque de San Antonio - La Candelaria Neighborhood
- Parque de las luces - La Candelaria Neighborhood
- Suramericana Station - Metro Medellín
- Universidad Católica Luis Amigó - Tv. 51a #67B 90, Barrio Laureles - Stadium
Route 282: Doce de Octubre
You can take this route at the following reference points:
- Hospital Universitario San Vicente Fundación · Calle 64 # 51D - 154, Barrio Jesús Nazareno
- Plaza Botero o Museo de Antioquia · Barrio La Candelaria
- Plaza Minorista · Calle 55 #57-80, Avenida Ferrocarril, La Candelaria
- Biblioteca Tomás Carrasquilla / La Quintana · Carrera 80 #82-60, Barrio Robledo
Ruta 306: Circular Nor-Occidental derecha
You can take this route at the following reference points:
- Biblioteca Tomás Carrasquilla / La Quintana · Carrera 80 #82-60, Barrio Robledo
- Parque Juanes de la Paz · Barrio Castilla
- Glorieta de la Terminal de Transportes Norte · Barrio Castilla
- Cementerio Universal · Calle 80 # 65-04, Barrio Castilla
Ruta 402: Transversal Occidental
You can take this route at the following reference points:
- Biblioteca Tomás Carrasquilla / La Quintana · Carrera 80 #82-60, Barrio Robledo
- Universidad Nacional de Colombia (Sede Volador) · Barrio Robledo
- Plaza Minorista · Calle 55 #57-80, Avenida Ferrocarril, Barrio La Candelaria
- Plaza Botero o Museo de Antioquia · Barrio La Candelaria
- Estación Prado · Metro de Medellín
- Ruta de la Salud
This bus route runs through Medellín's main health centers, including the Pablo Tobón Uribe Hospital.
Health Route 308: Right
You can take this route at the following landmarks:
- Tecnológico de Antioquia · Calle 78B #72 A-220, Barrio Robledo
- Ruta N · Calle 67 52-20, Barrio Aranjuez
- Estación Prado · Metro de Medellín
- Centro Comercial Villa Nueva · Calle 57 #49-44, Barrio La Candelaria
- Parque del Periodista · Cra. 43 #53-54, Barrio La Candelaria
- Edificio Torres de Bomboná · Carrera 43 #47-64, Barrio Bomboná
- Estación Exposiciones · Metro de Medellín
- Parque de las luces · Barrio La Candelaria
- Estación Suramericana · Metro de Medellín
- Éxito de Colombia · Cra 66 #49 - 01, Barrio Laureles - Estadio
- Centro Comercial Obelisco · Cra. 74 # 48-37, Laureles - Estadio
Ruta de la salud 309: Izquierda
You can take this route at the following reference points:
- Tecnológico de Antioquia · Calle 78B #72 A-220, Barrio Robledo
- Facultad de Minas Universidad Nacional (Avenida 80) · Barrio Robledo
- Éxito de Robledo · (Avenida 80), Barrio Robledo
- Cuarta Brigada Ejército Nacional · Barrio Laureles - Estadio
- Unidad Deportiva Atanasio Girardot · Barrio Laureles - Estadio
- Estación Estadio · Metro de Medellín
- Éxito de la 70 · (Avenida San Juan con la 70), Barrio Laureles - Estadio
- Centro Administrativo Alpujarra · Calle 44 # 52 - 165, Barrio La Candelaria
- Estación Exposiciones · Metro de Medellín
- Clínica CES Prado · Calle 58 # 50C-2, Barrio Prado Centro
- Ruta N · Calle 67 52-20, Barrio Aranjuez
- Florida Parque Comercial · Calle 71 #65 - 150, Barrio El Progreso
- Ruta de buses integradas (Metro de Medellín)
Ruta integrada 260i: Seminario - Estación Caribe
This bus route is integrated to the Medellín Metro transportation system and can be located at the Caribe Station.
Ruta integrada 250Mi: Huerta Pascual - Estación Universidad
This bus route is integrated to the Medellín Metro transportation system and can be located at the Universidad Station.
Private transport
We have transportation and parking options to ensure your comfort and safety:
Private cab service
We have private cab service within the Hospital 24 hours a day, every day of the week.
Parking service
We have parking service for vehicles, motorcycles and bicycles. The cost of parking is not included in the hospital rates, so you can check it directly at the payment points.
Hours of operation
Servicios en línea
Accede a tu historia clínica, resultados de laboratorio, resultados de ayudas diagnósticas, radiología y patología en tan solo tres pasos.
Visiting hours in units
Patient care units without isolation
Here you will find the conditions for companions and visitors in units where patients are not susceptible to transmissible infections:
EMERGENCIES (Adult and pediatric patients)
Conditions for companions
- Adult patients in private areas: Two (2) permanent companions are allowed in the room and a third companion in the internal waiting room.
- Patients under observation with hospitalization order: One (1) permanent companion is allowed in the room.
- Pediatric patients: Two (2) companions are allowed in the room, either parents or the persons designated and authorized by them to accompany the minor.
The change of companions is done at the following times: - From 8:00 a.m. to 9:00 a.m.
- From 11:00 a.m. to 12:00 a.m.
- From 2:00 p.m. to 3:00 p.m.
- From 5:00 p.m. to 7:00 p.m.
The relevance of accompanying patients with Fast-track criteria is evaluated in case of over-occupancy.
UCI and UCE (Adults)
Conditions for companions
In the Intensive Care Units and Special Care Units, the presence of a companion is required 24 hours a day, with the companion changing as needed.
Conditions for visitors
Visitors in the ICU and adult SCU are authorized at the following times:
- From 6:00 a.m. to 8:00 a.m.
- From 11:00 a.m. to 12:00 m.
- From 3:00 p.m. to 5:00 p.m.
- From 7:00 p.m. to 8:00 p.m.
During these visiting hours, one person is allowed to enter and visitors are changed every 30 minutes.
ICU and ECU (Pediatrics and neonates)
Conditions for accompanying persons
The admission of two (2) companions is allowed, either parents or the persons designated and authorized by them to accompany the minor; with replacement of companions as needed.
The possibility of authorizing a greater number of companions in special situations is analyzed for all the assistance services. These exceptions are reported to the Security Guard of each service.
Conditions for visitors
Visits to the ICU and the pediatric and neonatal ECU are authorized during the following hours:
- From 6:00 a.m. to 8:00 a.m.
- From 11:00 a.m. to 12:00 m.
- From 3:00 p.m. to 5:00 p.m.
- From 7:00 p.m. to 8:00 p.m.
During these visiting hours, one person is allowed to enter and visitors are changed every 30 minutes.
PEDIATRIC HOSPITALIZATION
Conditions for accompanying persons
The admission of two (2) companions is allowed, either parents or the persons designated and authorized by them to accompany the minor; with replacement of companions as needed.
The possibility of authorizing a greater number of companions in special situations is analyzed for all the assistance services. These exceptions are reported to the Security Guard of each service.
During the night, only one companion is allowed in shared rooms.
Conditions for visitors
Visitors in pediatric hospitalization rooms are authorized from 6:00 a.m. to 9:00 p.m.
ADULT HOSPITALIZATION
Conditions for companions
- Single rooms: Two (2) companions are allowed in the room with change of companions as needed.
- Shared rooms: One (1) permanent companion is allowed in the room.
- Bone Marrow Transplant Unit: One (1) companion is allowed in the room if it is an adult patient or two (2) companions, either parents or the persons designated and authorized by them to accompany the minor, in case of a pediatric patient.
Conditions for visitors
Visits to the adult hospitalization rooms are authorized from 6:00 a.m. to 9:00 p.m.
In the Bone Marrow Transplant Unit, exceptions are agreed with the assistance team.
Patient care units with isolation
Here you will find the conditions for accompanying persons and visitors in units where patients are susceptible to transmissible infections:
EMERGENCIES
Conditions for companions
- Adult patients: One (1) companion is allowed with a change of companion every 6 hours.
- Pediatric patients: Two (2) companions are allowed, either parents or the persons designated and authorized by them to accompany the minor; with replacement every 6 hours.
Conditions for visitors
Visitors are not allowed for patients, whether adult or pediatric, who are in the emergency department in isolation.
CRITICAL CARE UNIT (Adults)
Conditions for companions
The admission of a companion is allowed at the discretion of the care team according to the clinical and psychological condition of the patient, with replacement every 6 hours.
Conditions for visitors
The admission of a visitor is allowed at the discretion of the care team.
Schedule:
- From 6:00 a.m. to 8:00 a.m.
- From 11:00 a.m. to 12:00 a.m.
- From 3:00 p.m. to 5:00 p.m.
- From 7:00 p.m. to 8:00 p.m.
CRITICAL CARE UNIT (Pediatric)
Conditions for accompanying persons
The admission of two (2) companions is allowed, either parents or the persons designated and authorized by them to accompany the minor; with replacement every 6 hours.
Conditions for visitors
The admission of a visitor is allowed at the discretion of the care team.
Hours of operation:
- From 6:00 a.m. to 8:00 a.m.
- From 11:00 a.m. to 12:00 a.m.
- From 3:00 p.m. to 5:00 p.m.
- From 7:00 p.m. to 8:00 p.m.
HOSPITALIZATION (Pediatric)
Conditions for accompanying persons
The entrance of two (2) companions is allowed, either parents or the persons designated and authorized by them to accompany the minor; with replacement every 6 hours.
Conditions for visitors
The entrance of one visitor is allowed.
Schedule:
6:00 a.m. to 9:00 p.m.
HOSPITALIZATION (Adults)
Conditions for companions
The admission of one (1) companion per patient is allowed, either in single or shared room; with companion change every 6 hours.
Conditions for visitors
The admission of one visitor is allowed.
Schedules:
- From 6:00 a.m. to 9:00 p.m.
Information for your stay
Patient rights and duties
Know your rights
As a patient of the Hospital, you have fundamental rights that must be respected at all times. These rights are
- To receive personalized, dignified, humane and ethical treatment.
- Receive safe and excellent quality care.
- To participate, decide and express your will in all matters related to care.
- Receive clear and understandable information.
- To count on the closeness of your family and friends.
- Privacy and confidential handling of your information.
- Not to be discriminated against for any reason.
- Express and have your wishes, needs and emotions taken into account in the care process.
- Receive information about social security coverage and costs related to your care.
- Request a second opinion.
- Receive end-of-life care, including respect for your decision to place a limit on therapeutic effort.
- Respect for your cultural and religious beliefs.
- Decide on your participation in teaching and research activities.
Fulfill your Duties
As a patient, you have duties that contribute to an effective health care process. These duties include:
- To care for your health and the health of others.
- Participate in your care and treatment process.
- To treat caregivers and other patients with respect and dignity.
- To inform in a clear and timely manner about your state of health, physical deterioration and circumstances associated with your social security.
- To collaborate with the compliance of rules and instructions of the Hospital and the treating team.
- To take care and make rational use of the Hospital and social security waste.
- To commit yourself to the informed consent.
